Customers know that private sessions allow them permission to ask endless questions and discuss their unique obstacles in a safe, constructive setting. You can build immense trust and loyalty through calls like this and transform customers into brand evangelists that double-duty as promotional machines for you. Thirty to 60-minute calls work great. You could even record these calls and repurpose them as products in the future. Cha-ching.
Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael … Continue Reading...
Live Event Date: Thursday, July 25, 2019, 01:00 PM EDT   The relentless pace of today’s advances can seem daunting for many, but for you as a technology enthusiast, it’s exciting! In order to stay up to speed, SAP invites you to check out this global virtual show, SAP Leonardo Now Online. In just 70 minutes, this event goes beyond the hype of new intelligent … Continue Reading...
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