Customers know that private sessions allow them permission to ask endless questions and discuss their unique obstacles in a safe, constructive setting. You can build immense trust and loyalty through calls like this and transform customers into brand evangelists that double-duty as promotional machines for you. Thirty to 60-minute calls work great. You could even record these calls and repurpose them as products in the future. Cha-ching.
If there is a bunch of additional learning resources to be referred to during the webinar and have been prepared in advance, there will be a need to host them somewhere. You will need to set up a link of associating with the learning material inside the webinar. Some of the participants will definitely spend some money on it as they are eager to get more relative knowledge. You might also be charged for hosting the webinar and this will be part of your budget if you intend on gaining some profit with the webinar. But you're also getting money from effective broadcasting as it plays an advertising role. In other words, you're creating webinars for profit.
In February 1998, Starlight Networks released StarLive! (the exclamation point being part of the product name). The press release said "customers can access familiar Web browser interfaces to view live and pre-recorded corporate presentations, along with synchronized slides. End users can communicate directly with the presenter using real-time chat technology and other Web-based collaboration tools."
Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael … Continue Reading...