In 1992, InSoft Inc. launched Communique, a software-based Unix teleconferencing product for workstations that enabled video/audio/data conferencing. Communique supported as many as 10 users, and included revolutionary features such as application sharing, audio controls, text, graphics, and whiteboarding which allowed networked users to share and manipulate graphic objects and files using simple paint tools.[10][11]

The term "webinar" is a portmanteau of web and seminar, meaning a presentation, lecture, or workshop that is transmitted over the web. The coined term has been attacked for improper construction,[2] since "inar" is not a valid root. Webinar was included on the Lake Superior University 2008 List of Banished Words,[3] but was included in the Merriam-Webster dictionary that same year.[4]
A trademark for the term WEBinar (first three letters capitalized) was registered in 1998 by Eric R. Korb (Serial Number 75478683, USPTO) and was reassigned to InterCall.[35] The trademark registration was cancelled in 2007. Learn.com filed a claim for the term "webinar" without regard to font or style in 2006 (Serial Number 78952304, USPTO). That trademark claim was abandoned in 2007[36] and no subsequent filing has been made.
Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael … Continue Reading...
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