Customers know that private sessions allow them permission to ask endless questions and discuss their unique obstacles in a safe, constructive setting. You can build immense trust and loyalty through calls like this and transform customers into brand evangelists that double-duty as promotional machines for you. Thirty to 60-minute calls work great. You could even record these calls and repurpose them as products in the future. Cha-ching.
Because a Webinar room allows you to communicate with your customers and employees better, and to get feedback from them at the right time, with the right information. This happens because a Webinar room allows you to enter a virtual conference room, talk (in your voice) and share pictures, web sites, Power Point Presentations and in some cases, any application on your computer, such as Excel, Word, etc. to tell a story or show people why they need your product or service.
Web conferencing technologies are not standardized, which has reduced interoperability and transparency and increased platform dependence, security issues, cost and market segmentation. In 2003, the IETF established a working group to establish a standard for web conferencing, called "Centralized Conferencing (xcon)". The planned deliverables of xcon include:
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