Real-time text chat facilities such as IRC appeared in the late 1980s. Web-based chat and instant messaging software appeared in the mid-1990s. The PLATO computer learning system allowed students to collaborate on networked computers to accomplish learning tasks as early as the 1960s, but the early networking was not accomplished via the World Wide Web and PLATO's collaborative goals were not consistent with the presenter-audience dynamic typical of web conferencing systems. PLATO II, in 1961, featured two users at once.
Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael … Continue Reading...
Customers know that private sessions allow them permission to ask endless questions and discuss their unique obstacles in a safe, constructive setting. You can build immense trust and loyalty through calls like this and transform customers into brand evangelists that double-duty as promotional machines for you. Thirty to 60-minute calls work great. You could even record these calls and repurpose them as products in the future. Cha-ching.
In April 1999, Vstream introduced the Netcall product for web conferencing as "a fee-based Internet software utility that lets you send business presentations and other graphic information via e-mail to a Vstream server. Vstream converts the content, again using streaming technology, and makes the presentation available for viewing by up to 1,200 people at a time." Vstream changed the company name to Evoke Communications in 2000, with a further change to Raindance Communications in 2002. In February 2006, Raindance was acquired by the InterCall division of West Corporation.
Depending on the technology being used, participants may speak and listen to audio over standard telephone lines or via computer microphones and speakers. Some products allow for use of a webcam to display participants, while others may require their own proprietary encoding or externally provided encoding of a video feed (for example, from a professional video camera connected via an IEEE 1394 interface) that is displayed in the session.
You’re already a big winner when you’re in front of your webinar audience. Participants were interested enough in your content to register, hold space on their calendar, then show up attentively to your webinar. They have self-qualified themselves as being in the market for the type of product or service you offer, and think you’re the God of SEO (or whatever your schpeel is on).
For the example above, this might sound like, “If you’re tired of people asking to pass you on the golf course, this product is for you. Imagine how it will feel when you start winning games, and accepting business golf match invitations, because you’re confident in your newfound golf game. This program can help you make steady improvement that you’ll begin seeing within a couple of rounds.”
In February 1998, Starlight Networks released StarLive! (the exclamation point being part of the product name). The press release said "customers can access familiar Web browser interfaces to view live and pre-recorded corporate presentations, along with synchronized slides. End users can communicate directly with the presenter using real-time chat technology and other Web-based collaboration tools."
Rather than the 7% or so fee investment banks may charge for flying planeloads of investment bankers around the world, companies like Slack can simply hold a webinar. — Michael J. Coren, Quartz, "After Slack, the IPO market might never be the same," 19 June 2019 Emily's List: An organization dedicated to electing prochoice Democratic women to office by guiding women through their campaigns from start to finish, with trainings, webinars, and volunteer support. — Glamour, "Here’s How You Can Help Women in States With Extreme Abortion Bans Right Now," 15 May 2019 The Liquor and Cannabis Board plans to hold a webinar on October 16 to address questions about its reevaluation of edibles. — Heidi Groover, The Seattle Times, "Washington to ‘reevaluate’ marijuana edibles, crack down on products that might appeal to kids," 5 Oct. 2018 The initial program ran for 12 weeks, with three in-person gatherings in New York, in Austin, Texas, and at Facebook headquarters in Menlo Park, Calif., as well as weekly webinars and weekly individual training sessions with each publisher. — Lukas I. Alpert, WSJ, "Facebook Gives Local Newspapers Tips on How to Boost Subscriptions," 2 Aug. 2018 Correction: This story has been updated to reflect FMCA’s planned webinars are on social media training and video recording. — Maria Elena Vizcaino, OrlandoSentinel.com, "Florida League of Cities launches organization for local government spokespeople," 26 June 2018 Those looking to ditch their day jobs and start an online business that’s more than a side hustle can tune into a webinar with Regina Renaye, who founded her own virtual assistant business, Anywhere Admin. — Margeaux Sippell, BostonGlobe.com, "Weekend business agenda," 29 June 2018 The proceedings will appear via webinar at https://alabamadcnr.adobeconnect.com/redsnapperconference . — Frank Sargeant, AL.com, "White bass, wild turkeys and red snapper in the outdoor news," 21 Mar. 2018 Those looking to get started in the real estate business, even with no prior knowledge, are invited to log in to a webinar on how to make money in real estate investing. — Margeaux Sippell, BostonGlobe.com, "Weekend business agenda," 7 June 2018